Our first year of doing the InSANDity obstacle course TWICE in 365 days was kicked off on April 6th 2019 and we had a great time!

We always strive for improvements over the previous event so let’s take a look at what InSANDity runners told us last time (Sept. 2018) and compare that to what they said this time (April 2019)…

 

Survey Question #1 – “How Organized Was The InSANDity Obstacle Course?”

pic of survey for an el paso event

Sept. 2018 responses:

15% Answered: Extremely Organized

80% Answered: Very Organized

5% Answered: Somewhat Organized

0% Answered: Not So Organized

0% Answered: Not At All Organized

 

We felt like this was pretty great and something that we did right so if we could just improve a little bit we would be happy. Here’s how runners responded for our  April 6 2019 run…

 

April 2019 responses:

17% Answered: Extremely Organized

75% Answered: Very Organized

12% Answered: Somewhat Organized

0% Answered: Not So Organized

0% Answered: Not At All Organized

 

This is a problem. We went up only SLIGHTLY on the top spot and went down everywhere else! Luckily, all problems have solutions and I think I know what we are going to do on the next event.

 

1. ADD ANOTHER CHECK-IN PERSON – Our check in guy did a GREAT job but sometimes there is a massive rush of people and if we can get 2 people there during those rush times (i.e. in the early time slots) then this will not only move people through faster, but also check in people in a more organized way.

2. GET 2 WAY WALKIE-TALKIES – Ah, the walkie-talkie…so functional and easy to use but the name itself just seems ridiculous. Who came up for the name of this product when it was first coming out to the market? A 12 year old? Imagine if that person would’ve named Mexican food? You would have gone to Vista Market to go grab a pack of Burrito Blankets instead of Tortillas. Anyhow, Walkie-talkies will be great to coordinate the timing of runners between the DJ (who will announce it) and the Course Manager (who keeps everything on time). It will also help between the check-in staff and the Race Director (me) for any questions on enrollment.

3. TRAIL DIRECTION SIGNS – We got this fixed last time but this race we had a couple of people mention it. Not that it was brought up by many people but it was mentioned by at least 2 people that I heard from in this survey and at the race. We get it – there is a lot of stimulation out there and you want PERFECT directions. To that end we will add in some more race flags and arrows for precise direction.

4. CHANGE ONLINE REGISTRATION SERVICES – a BIG complaint was the online sign up part. Something happened with our partners over at Active.com that wouldn’t allow people to sign up more than 1 person without having to go back and do everything all over again from scratch. If you had to put in 10+ people it was a real pain and took up a LOT of time. We worked with active and got it fixed but we feel that their platform is not suiting our needs. Because of this we will be using RaceEntry.com as our online partner for the next InSANDity event on 9/14/19 and from what we’ve seen, the registration options work faster with less fees during sing up (win-win!).

 

Survey Question #2 – “How would you rate the course?”

survey of el paso obstacle course

Sept. 2018 responses:

25% Answered: Excellent – It had the perfect balance of Course Length, Obstacle Difficulty, aHelluva Good Time and it was just perfect for what I wanted out of it.

50% Answered: Very Good – It had a pretty good balance of Course Length, Obstacle Difficulty, was a pretty good time and it was great for what I wanted out of it.

25% Answered Average – It had only an average balance of Course Length, Obstacle Difficulty and it was just OK for what I wanted.

0% Answered: Below Average – I was seriously let down on the Course Length, Obstacle Difficulty or it just wasn’t as fun as I thought it would be…

0% Answered: It SUCKED! – Basically this was one of the worst events I’ve gone to. No hard feelings but it was awful.

 

Again, we felt this was pretty good but nobody wants to be average so we strived to improve and here’s what you said…

 

April 2019 responses:

42% Answered: Excellent – It had the perfect balance of Course Length, Obstacle Difficulty, aHelluva Good Time and it was just perfect for what I wanted out of it.

33% Answered: Very Good – It had a pretty good balance of Course Length, Obstacle Difficulty, was a pretty good time and it was great for what I wanted out of it.

25% Answered Average – It had only an average balance of Course Length, Obstacle Difficulty and it was just OK for what I wanted.

0% Answered: Below Average – I was seriously let down on the Course Length, Obstacle Difficulty or it just wasn’t as fun as I thought it would be…

0% Answered: It SUCKED! – Basically this was one of the worst events I’ve gone to. No hard feelings but it was awful.

 

We like these numbers! OK, this is huge because we improved in the excellent answer and that’s what we want. The Very good went down and that’s expected as we get more people who absolutely love it, but the average category stayed the same and we think we know why…

TARGETING…let me explain

 

The people who responded saying that the course was average also stated the REASON why they felt it was average. The responses all boiled down to this – The course was too EASY, not enough MUD/DIRT or a REDUNDANCY of obstacles (namely the wood post steps and wall climbs).

Here’s the thing – our course is built for people who want to come out and challenge themselves without absolutely destroying their body. We geared our event towards the FAMILY who want to get out and do something physical with their kids, CO-WORKERS who want to bond over a team building event that is fun for everyone and that anyone can finish as well as the INDIVIDUAL who just wants to do SOMETHING that’s fun yet challenging.

That’s who InSANDity is designed for more or less. We’re not Globo Gym. We are more like the Average Joe’s of the obstacle course world where everyone can compete and finish a race.

chuck norris from dodgeball thumbs up
— “Thank You Chuck Norris.” —

 

With that end in mind, we simply don’t want to add in any super-ultra difficult obstacles you might see elsewhere. We feel that OVERALL the course is challenging enough to make MOST people feeling good about themselves and what they accomplished and that is ENORMOUSLY satisfying to us. We feel that our event is a “Gateway Obstacle Course Race” into much bigger events that are out there. Also, if you want a challenge, do the DOUBLE LOOP at 0800am.

I can GUARANTEE that you will NOT say it is easy. Just ask any of the double loop competitors (we need to get them a special entry prize just for competing…)

In regards to the MUD/DIRT I’m just going to say it here – I don’t know. Part of the team wants to put more of these obstacles in and the other does not. We are going to explore it for next time. Just be warned – sometimes you get what you ask for.

 

Survey Question #3 – “How likely is it that you would recommend registering for the InSANDity obstacle course to a friend or family member?”

Sept. 2018 responses:

50% Answered: 10 – I’m Telling Everyone!

12.5% Answered: 9

12.5% Answered: 8

7.5% Answered: 7

12.5% Answered: 6

0% Answered: 5 (I’ll tell maybe one person)

5% Answered: 4 (yikes!)

0% Answered: 3

0% Answered: 2

0% Answered: 1

0% Answered: 0 (I’m not telling anyone!!!)

 

Looking back, we were pretty happy with these numbers and it’s why I think people came back. Here’s what everyone said this time:

 

April. 2019 responses:

33% Answered: 10 – I’m Telling Everyone!

33% Answered: 9

18% Answered: 8

9% Answered: 7

7% Answered: 6

0% Answered: 5 (I’ll tell maybe one person)

0% Answered: 4

0% Answered: 3

0% Answered: 2

0% Answered: 1

0% Answered: 0 (I’m not telling anyone!!!)

 

Well, there were no “4’s” this time and that is fantastic. We still had a high number of 10’s, 9’s and 8’s which made up the bulk of the responses but what about the 7’s and (gulp) 6’s? I think it comes down to making some minor adjustments such as removing/changing some redundancies and really thinking about those mud/dirty obstacles.

Like I said above, we don’t want to put in more super hard obstacles just for the sake of having more super hard obstacles as that isn’t what the vast majority of people want. What we saw this year was A LOT more younger kids and that’s not only what our charity is about (all profits go to help LOCAL underprivlileged kids) but it enforces the idea that if we make the course more difficult we are cutting out kids and that’s not cool.

 

Survey Question #4 – “What did you NOT like about InSANDity?”

OK, Sh*t just got real. This is where we ask, no BEG you to tell us what you didn’t like about InSANDity.

Good reviews just make us feel good but they don’t move the needle. We needed you to be brutal and honest and guess what? You failed us. Just kidding, you were honest but weren’t too brutal. Either we were just awesome (likely!) or you were just reserved and nice (possible…). The things we heard were already talked about above but there was a good comment I want to make mention which was:

 

“The lady at the beer tent had me watch and take tickets for her however wouldn’t give me a ticket for doing so!…. Need more beer tickets.”

 

We couldn’t stop laughing at this one and yes, we’ll look into more beer tickets but honestly, I saw a lot of you more than 5x with tickets from “friends who didn’t need them”. As long as you’re ok, we’re ok but if we see trouble on the horizon we won’t hesitate to call you an uber! Hey, a $15 ride is a helluva lot better than the alternative. Also, there was a comment about the balance beams being a little too unstable. We can fix that, no problemo.

 

 

Survey Question #5 – “Since you could have done ANYTHING ELSE last Saturday (participate in another activity or event, get work done, hang around the house, sleep in, etc.,) we were wondering what was the SINGLE BIGGEST reason you signed up to run the InSANDity obstacle course?”

Yes, this is my favorite question. Thanks for asking. I asked this last time and what we heard last year was all about just getting out and doing things. This year we focused on bringing out groups of peoples and more specifically to have FAMILIES run it together. The responses we got were not surprising:

It’s fun.

It was a family event

I was able to do it with family.

Provide a good example to my kids about living an active lifestyle while doing something fun and different.

It was time spent with my son and just the push of what I was able to accomplish.

To stay active and show my kiddos to stay strong

Challenging myself, spending time with friends/family at a new event.

Wanted to have some fitness minded fun with my friends.

 

…and our favorite comment:

Cheap and good for the kids. The staff was INCREDIBLY friendly! I would return for them, if nothing else.

(yeah, we are awesome in friendliness).

 

So overall, the plan worked – bring people (family, kids, co-workers, friends) together to do something fun and challenging that makes you feel good at the end. Moving forward we are going to double down on this direction as we feel it’s what makes our type of event unique to us and the people that participate.

 

FINAL THOUGHTS

First let me say thanks to all the people involved but specifically our DJ (Ceezy) who cleaned up the lyrics and kept it clean for as long as it needed to be. Our tournament director, Mike Fuscle, who made changes on the fly and kept the tournament moving smoothly without making it a damn marathon event.

Also, to Gaby for putting up with my off the wall ideas, requests and complaints. Everyone involved with manning an part of the course, Mingo, Mike, Ara, TEAM RWB (a HUGE help!) as well as our corporate sponsors – Costco, EP Fitness (again for the 5th time!), StretchZone and BullStrong Crossfit.

Moving forward, we’re going to take everything we learned from our current and past events to bring you a better experience for our next InSANDity run on Saturday, September 14, 2019. See you all in 6 months!

Do you have something more to say? Take our AAR (After Action Review) survey by clicking the button below and sound off!

Take The InSANDity SURVEY!

Leave a Reply

Your email address will not be published.